SpiritOne Internet Services

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SpiritOne System Status updates are posted on Twitter as they happen.

• Routing problems caused extremely slow DSL speeds from 3:45pm to about 4:45pm. This is now fixed. on Mon, 22 Feb, 2010, 16:47
• We are currently experiencing problems with dialup connections routing traffic correctly. We hope to have this problem resolved soon. on Mon, 22 Feb, 2010, 14:08
• A slight hiccup with our modem bank and auth system caused a short outage for dialup users. The system should be working again now. on Fri, 19 Feb, 2010, 12:07
• Our provider has located and resolved the problem on their end. Traffic should now flowing normally again and speeds should pick back up. on Sun, 10 Jan, 2010, 14:18
• A temporary fix has been put in place; speeds may continue to fluctuate while our provider continues to run diagnostics. on Sun, 10 Jan, 2010, 11:38
• We apologize for the delay in resolving the slowness issue. Our provider has assured us they are working diligently on the problem. on Sat, 09 Jan, 2010, 21:44
• There is some lingering network slowness due to provider network maintenance. We are working with our providers to resolve the problems. on Sat, 09 Jan, 2010, 14:25
• Server-side AV software updated this afternoon and marked all outbound mail as a virus. This was fixed as of ~5:15. Mail is now sending OK. on Fri, 08 Jan, 2010, 17:34
• Services are up and running normally. There still may be some mail delays for up to 24 more hours. on Fri, 08 Jan, 2010, 12:39
• Power has been restored and services are becoming available. Mail may be very slow for several hours. Phone messages will be returned soon. on Thu, 07 Jan, 2010, 15:39
• A massive substation failure has knocked out power to a large part of downtown, including our data center. PGE is working on it; ETA 10:30am on Thu, 07 Jan, 2010, 06:42
• The SpiritOne network is currently down. Admins are en route to the NOC to investigate. We apologize fr any inconvenience. on Thu, 07 Jan, 2010, 06:05
• We have implemented some new features in the Spasm spam filter. Customers set to Medium and higher should see a drop in spam volume. on Mon, 09 Nov, 2009, 16:44
• Shell and FTP may suffer sporadic outages until late Sunday, November 8th as our administrators labor to fix them. on Sat, 07 Nov, 2009, 22:55
• Apologies to cusomers using our shell server Slate. An unexpected hard disk issue resulted in some downtime. There should be no data loss. on Thu, 13 Aug, 2009, 22:24
• Incoming mail has been restored. There will be some delays in mail delivery. on Wed, 29 Jul, 2009, 21:39
• Outgoing mail has been fixed, but POP mail (incoming) is still hit-and-miss on Wed, 29 Jul, 2009, 18:53
• Both incoming and outgoing mail are impaired at the moment. We are working on fixing it as quickly as possible on Wed, 29 Jul, 2009, 16:02
• Database maintenance complete. Dialup access was restored at 8:30pm, self-service restored at 9pm. All systems currently normal. on Fri, 10 Jul, 2009, 20:59
• Emergency database maintenance will begin at 5:30pm tonight. Self-service and dialup authentication may be down for several hours. on Fri, 10 Jul, 2009, 16:19