SpiritOne Internet Services

When connected to the Internet from a non-SpiritOne Internet connection, or while using our Nationwide Dial-up service, connections to our outgoing mail server need to be authenticated, essentially "proving" to our mail server that you are a SpiritOne customer, and not a spammer.

These instructions will walk you through configuring Outlook Express for Windows to authenticate with our SMTP server.

1. In Outlook Express, click on the Tools menu and select Accounts.
2. Click the Mail tab.

    

3. Highlight the mail account name and click the Properties button.
4. You should be looking at the General tab.
5. Click the Servers tab.
6. At the bottom of the screen, check the box in the "Outgoing Mail Server" section labeled My server requires authentication.
7. If antivirus software that rewrites the username and password used by Outlook Express is installed on the computer, click on the Settings button, choose Log On Using and enter your SpiritOne username and password into the boxes provided on that screen.
8. Click OK, then click Close to close the Accounts window.
9. You're done! You can now send email through SpiritOne's outgoing mail server

Note: If there are any unsent items in your Outbox that were composed before you changed your mail account settings, you may have problems sending those messages. To fix this, quit out of Outlook Express and restart the application before sending the messages.