SpiritOne Internet Services

When connected to the Internet from a non-SpiritOne Internet connection, or while using our Nationwide Dial-up service, connections to our outgoing mail server need to be authenticated, essentially "proving" to our mail server that you are a SpiritOne customer, and not a spammer.

These instructions will walk you through configuring Outlook XP to authenticate with our SMTP server.

1. In Outlook XP, click on the Tools menu and select Email Accounts.
2. Click on View or change existing e-mail accounts and click on Next.
3. Select your SpiritOne email account and click on Change.
4. Click on More Settings.
5. Click on the Outgoing Server tab.
6. Put a check in the box labeled My outgoing server (SMTP) requires authentication.
7. If antivirus software that rewrites the username and password used by Outlook is installed on the computer, choose Log On Using and enter your SpiritOne username and password into the boxes provided on that screen.
8. Hit OK.
9. Hit Finish.
10. Important! You must quit out of Outlook and restart it for the changes to take effect. You will not be able to send email through our mail server until Outlook has been restarted.
11. That's it! Outlook XP is now properly configured to send email through SpiritOne's mail server.